Privacy Notice

K-Khai Technologies Co., Ltd

Last updated: 14 October 2026

1. Who we are

K-Khai Technologies Co., Ltd (“KKhai”, “we”, “us”, or “our”) is the personal data controller responsible for the processing described in this Privacy Notice.

This notice explains how we collect, use, disclose, and retain personal data when you visit k-khai.com, submit an inquiry, communicate with us about potential projects, or receive our email updates.

It does not cover personal data processed on behalf of clients when delivering AI solutions or other services. Those activities are governed by separate agreements and notices, where applicable.

For privacy questions or requests to exercise your rights, contact:

Email: support@k-khai.com
Location: Bangkok, Thailand. Our registered address is available on request.

2. Personal data we collect

Depending on your interaction with us, we may collect:

Inquiry and contact information

  • Your name.
  • Your company name, if provided.
  • Your email address and/or telephone number.
  • The message and business information you choose to submit.
  • Correspondence, meeting arrangements, and information relating to your inquiry or potential project.

Email update information

Contact details you provide through our inquiry form may also be used to send you email updates, as described in sections 3 and 4.

  • The name and email address you provide through our inquiry form.
  • Your marketing preferences.
  • Records of unsubscribe and objection requests.

Technical information

Our website and form-processing services may collect technical information, including IP address, browser type, internet service provider, timestamps, referring or exit-page information, and server or security logs. This information supports service operation, security, and spam prevention.

We generally collect inquiry information directly from you. Technical information may be collected automatically through the website and its service providers.

Our inquiry form requires your name and at least one contact method. If you do not provide contact information, we cannot respond. Company information and your inquiry message are optional.

Please do not include sensitive personal data, such as health information, religious beliefs, biometric information, or criminal records, or unnecessary personal information about other people in your inquiry.

3. Purposes and legal bases

We process personal data for the following purposes:

Handling inquiries and potential projects

To respond to questions, arrange calls or meetings, prepare proposals, and follow up on potential projects. Depending on the circumstances, we rely on our legitimate interests in managing business communications or on taking steps at your request before entering into a contract. When relying on legitimate interests, we consider your rights and reasonable expectations.

Organizing inquiry records

To record, categorize, extract relevant information from, and summarize inquiries so our team can respond and manage follow-up. This may include AI-assisted processing as described below. We rely on our legitimate interests in administering business inquiries, subject to appropriate consideration of your rights.

Processing forms and preventing spam

To receive and deliver inquiries, identify spam, and protect our inquiry service against abuse. We rely on our legitimate interests in maintaining reliable and secure business communications, taking your rights into account.

Sending email updates

To send newsletters, event invitations, and information about our services by email to people who have submitted an inquiry. We rely on our legitimate interests in keeping inquirers informed about relevant services, taking your rights and reasonable expectations into account. You can unsubscribe or object at any time.

Operating and protecting the website

To operate the website, investigate errors, prevent misuse, and maintain security. We rely on our legitimate interests in maintaining a functioning and secure website.

Meeting legal requirements

Where necessary, to comply with legal obligations or establish, exercise, or defend legal claims. We rely on the applicable legal obligation or legitimate interests, as appropriate.

We will not use your personal data for an incompatible purpose without establishing an appropriate legal basis and providing any notice or obtaining any consent required by law.

4. Email updates

If you submit an inquiry, we may contact you about it and send you occasional email updates. Every update includes an unsubscribe link. Unsubscribing does not affect our response to your inquiry or your ability to discuss a project with us.

You may unsubscribe or object to email updates at any time by using the unsubscribe link in our emails or contacting support@k-khai.com.

We may retain limited unsubscribe information to ensure that we respect your choice.

5. Service providers and AI-assisted processing

Access to personal data is limited to authorized personnel and service providers who need it for the purposes described in this notice.

Form processing and email

We use Web3Forms, operated by Web3Creative, to receive and forward form submissions to our inquiry inbox at hello@k-khai.com.

Its supporting providers include:

  • Amazon Web Services: hosting, storage, database, and notification email delivery.
  • Cloudflare: network delivery and security.
  • Hetzner: server infrastructure.
  • CleanTalk and Akismet: spam filtering.

A submitter’s IP address and email address may be shared with the spam-filtering services.

Our email provider also processes inquiries delivered to our inbox. Other relevant providers may include database, customer relationship management, and email subscription services.

AI-assisted processing

We may use third-party AI tools to assist with summarizing and categorizing inquiries, extracting relevant information, and organizing inquiry records in our database. These tools support our team in responding to inquiries and managing follow-up.

AI service providers may include OpenAI (ChatGPT), Google (Gemini and other Google AI services), Anthropic (Claude), or comparable service providers used for these purposes. The tools used may change over time.

We limit the personal data shared with these services to what is necessary for the stated purposes and assess applicable privacy, security, and data-processing arrangements before use.

Our use of AI under this notice is for inquiry administration. It does not authorize using your inquiry information to train general-purpose AI models. We assess provider settings and terms accordingly.

We require appropriate confidentiality, security, and processing arrangements for service providers acting on our behalf.

We may also disclose information to authorities, professional advisers, or other relevant parties where required by law or necessary for legal claims.

6. International transfers

Some service providers, including form-processing and AI providers, may store or process personal data outside Thailand.

Web3Forms operates from India and uses infrastructure in other regions, including Europe and the United States. Processing locations depend on the provider and service configuration.

Where we transfer personal data internationally, we will use an applicable mechanism under Thailand’s Personal Data Protection Act, such as an adequate level of protection, appropriate safeguards, or a legally permitted exception.

We assess applicable processing agreements and transfer arrangements before transferring personal data. You may contact us for further information about overseas processing and safeguards.

7. Retention and deletion

KKhai retains inquiry records in its email inbox and internal systems for up to two years from the date of submission, unless the purpose can be fulfilled sooner.

If an inquiry results in a client engagement, information necessary for that engagement may be retained under the relevant service arrangements and legal requirements.

You may request earlier deletion by emailing support@k-khai.com and stating that you would like your personal data deleted. We may request information necessary to verify your identity and identify the relevant records. We will assess and respond to your request in accordance with applicable law and coordinate with relevant service providers where necessary. Certain information may need to be retained to comply with legal obligations or establish, exercise, or defend legal claims.

Web3Forms’ published policy allows form submissions to be stored for up to three years, unless a shorter period applies or earlier deletion occurs. KKhai’s two-year retention period does not automatically shorten Web3Forms’ storage period. We will seek deletion of provider-held inquiry records when our retention period ends or when an earlier deletion request is granted. Dashboard visibility does not necessarily indicate how long underlying information remains stored.

Web3Forms states that server logs are deleted regularly but does not publish a fixed deletion interval.

For email updates, we keep inquirers on our mailing list for up to two years from the date of their inquiry, or until they unsubscribe or object, whichever occurs first.

Consent records, unsubscribe records, and technical logs may have different retention periods based on their purposes. We retain them only for as long as reasonably necessary to demonstrate compliance, respect your preferences, maintain security, or meet legal requirements.

When information is no longer required, we take appropriate steps to delete, destroy, or anonymize it, including coordinating with relevant service providers.

8. Cookies and similar technologies

Website functionality and security may involve cookies or similar technologies, depending on the services used.

If we use these technologies, we will provide information about their purposes and obtain consent where required before activating them. Any consent-dependent analytics or advertising technologies will remain inactive until you make the relevant choice.

Where available, you can manage your choices through the website’s cookie settings. You can also manage cookies through your browser, although blocking necessary cookies may affect functionality.

If the website uses no cookies or similar technologies requiring consent, no cookie-consent request will be displayed. Server and security logs may still process technical information as described above.

9. Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, use, disclosure, alteration, loss, or destruction.

These measures include access restrictions and appropriate arrangements with service providers.

Web3Forms states that submissions are encrypted in transit using HTTPS/TLS and encrypted at rest in its AWS-hosted database. These measures concern its service and do not imply that every copy held by email or other providers has identical protection.

No website or information system can guarantee absolute security.

10. Your rights

Subject to the conditions and exceptions under applicable law, you may:

  • Request access to your personal data and a copy of it, including information about its source where applicable.
  • Request correction of inaccurate or incomplete data.
  • Request deletion, destruction, or anonymization.
  • Request restriction of processing.
  • Request data portability where applicable.
  • Object to processing where the law provides that right, including direct marketing.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with Thailand’s Personal Data Protection Committee Office.

To exercise your rights, email support@k-khai.com. We may request information reasonably necessary to verify your identity and clarify your request.

We will respond within the period required by applicable law. If we cannot fulfil a request, we will explain the applicable reason.

11. External links

Our website may link to third-party websites or services. Their processing of personal data is governed by their own privacy notices. Please review those notices before providing information to them.

12. Changes to this notice

We may update this notice to reflect changes in our activities, technology, or legal requirements.

The current version will be published on our website with its updated date. Where required, we will provide additional notice or obtain consent before implementing relevant changes.

KKhai technologies

Privacy Notice

K-Khai Technologies Co., Ltd

Last updated: 14 October 2026

1. Who we are

K-Khai Technologies Co., Ltd (“KKhai”, “we”, “us”, or “our”) is the personal data controller responsible for the processing described in this Privacy Notice.

This notice explains how we collect, use, disclose, and retain personal data when you visit k-khai.com, submit an inquiry, communicate with us about potential projects, or receive our email updates.

It does not cover personal data processed on behalf of clients when delivering AI solutions or other services. Those activities are governed by separate agreements and notices, where applicable.

For privacy questions or requests to exercise your rights, contact:

Email: support@k-khai.com
Location: Bangkok, Thailand. Our registered address is available on request.

2. Personal data we collect

Depending on your interaction with us, we may collect:

Inquiry and contact information

  • Your name.
  • Your company name, if provided.
  • Your email address and/or telephone number.
  • The message and business information you choose to submit.
  • Correspondence, meeting arrangements, and information relating to your inquiry or potential project.

Email update information

Contact details you provide through our inquiry form may also be used to send you email updates, as described in sections 3 and 4.

  • The name and email address you provide through our inquiry form.
  • Your marketing preferences.
  • Records of unsubscribe and objection requests.

Technical information

Our website and form-processing services may collect technical information, including IP address, browser type, internet service provider, timestamps, referring or exit-page information, and server or security logs. This information supports service operation, security, and spam prevention.

We generally collect inquiry information directly from you. Technical information may be collected automatically through the website and its service providers.

Our inquiry form requires your name and at least one contact method. If you do not provide contact information, we cannot respond. Company information and your inquiry message are optional.

Please do not include sensitive personal data, such as health information, religious beliefs, biometric information, or criminal records, or unnecessary personal information about other people in your inquiry.

3. Purposes and legal bases

We process personal data for the following purposes:

Handling inquiries and potential projects

To respond to questions, arrange calls or meetings, prepare proposals, and follow up on potential projects. Depending on the circumstances, we rely on our legitimate interests in managing business communications or on taking steps at your request before entering into a contract. When relying on legitimate interests, we consider your rights and reasonable expectations.

Organizing inquiry records

To record, categorize, extract relevant information from, and summarize inquiries so our team can respond and manage follow-up. This may include AI-assisted processing as described below. We rely on our legitimate interests in administering business inquiries, subject to appropriate consideration of your rights.

Processing forms and preventing spam

To receive and deliver inquiries, identify spam, and protect our inquiry service against abuse. We rely on our legitimate interests in maintaining reliable and secure business communications, taking your rights into account.

Sending email updates

To send newsletters, event invitations, and information about our services by email to people who have submitted an inquiry. We rely on our legitimate interests in keeping inquirers informed about relevant services, taking your rights and reasonable expectations into account. You can unsubscribe or object at any time.

Operating and protecting the website

To operate the website, investigate errors, prevent misuse, and maintain security. We rely on our legitimate interests in maintaining a functioning and secure website.

Meeting legal requirements

Where necessary, to comply with legal obligations or establish, exercise, or defend legal claims. We rely on the applicable legal obligation or legitimate interests, as appropriate.

We will not use your personal data for an incompatible purpose without establishing an appropriate legal basis and providing any notice or obtaining any consent required by law.

4. Email updates

If you submit an inquiry, we may contact you about it and send you occasional email updates. Every update includes an unsubscribe link. Unsubscribing does not affect our response to your inquiry or your ability to discuss a project with us.

You may unsubscribe or object to email updates at any time by using the unsubscribe link in our emails or contacting support@k-khai.com.

We may retain limited unsubscribe information to ensure that we respect your choice.

5. Service providers and AI-assisted processing

Access to personal data is limited to authorized personnel and service providers who need it for the purposes described in this notice.

Form processing and email

We use Web3Forms, operated by Web3Creative, to receive and forward form submissions to our inquiry inbox at hello@k-khai.com.

Its supporting providers include:

  • Amazon Web Services: hosting, storage, database, and notification email delivery.
  • Cloudflare: network delivery and security.
  • Hetzner: server infrastructure.
  • CleanTalk and Akismet: spam filtering.

A submitter’s IP address and email address may be shared with the spam-filtering services.

Our email provider also processes inquiries delivered to our inbox. Other relevant providers may include database, customer relationship management, and email subscription services.

AI-assisted processing

We may use third-party AI tools to assist with summarizing and categorizing inquiries, extracting relevant information, and organizing inquiry records in our database. These tools support our team in responding to inquiries and managing follow-up.

AI service providers may include OpenAI (ChatGPT), Google (Gemini and other Google AI services), Anthropic (Claude), or comparable service providers used for these purposes. The tools used may change over time.

We limit the personal data shared with these services to what is necessary for the stated purposes and assess applicable privacy, security, and data-processing arrangements before use.

Our use of AI under this notice is for inquiry administration. It does not authorize using your inquiry information to train general-purpose AI models. We assess provider settings and terms accordingly.

We require appropriate confidentiality, security, and processing arrangements for service providers acting on our behalf.

We may also disclose information to authorities, professional advisers, or other relevant parties where required by law or necessary for legal claims.

6. International transfers

Some service providers, including form-processing and AI providers, may store or process personal data outside Thailand.

Web3Forms operates from India and uses infrastructure in other regions, including Europe and the United States. Processing locations depend on the provider and service configuration.

Where we transfer personal data internationally, we will use an applicable mechanism under Thailand’s Personal Data Protection Act, such as an adequate level of protection, appropriate safeguards, or a legally permitted exception.

We assess applicable processing agreements and transfer arrangements before transferring personal data. You may contact us for further information about overseas processing and safeguards.

7. Retention and deletion

KKhai retains inquiry records in its email inbox and internal systems for up to two years from the date of submission, unless the purpose can be fulfilled sooner.

If an inquiry results in a client engagement, information necessary for that engagement may be retained under the relevant service arrangements and legal requirements.

You may request earlier deletion by emailing support@k-khai.com and stating that you would like your personal data deleted. We may request information necessary to verify your identity and identify the relevant records. We will assess and respond to your request in accordance with applicable law and coordinate with relevant service providers where necessary. Certain information may need to be retained to comply with legal obligations or establish, exercise, or defend legal claims.

Web3Forms’ published policy allows form submissions to be stored for up to three years, unless a shorter period applies or earlier deletion occurs. KKhai’s two-year retention period does not automatically shorten Web3Forms’ storage period. We will seek deletion of provider-held inquiry records when our retention period ends or when an earlier deletion request is granted. Dashboard visibility does not necessarily indicate how long underlying information remains stored.

Web3Forms states that server logs are deleted regularly but does not publish a fixed deletion interval.

For email updates, we keep inquirers on our mailing list for up to two years from the date of their inquiry, or until they unsubscribe or object, whichever occurs first.

Consent records, unsubscribe records, and technical logs may have different retention periods based on their purposes. We retain them only for as long as reasonably necessary to demonstrate compliance, respect your preferences, maintain security, or meet legal requirements.

When information is no longer required, we take appropriate steps to delete, destroy, or anonymize it, including coordinating with relevant service providers.

8. Cookies and similar technologies

Website functionality and security may involve cookies or similar technologies, depending on the services used.

If we use these technologies, we will provide information about their purposes and obtain consent where required before activating them. Any consent-dependent analytics or advertising technologies will remain inactive until you make the relevant choice.

Where available, you can manage your choices through the website’s cookie settings. You can also manage cookies through your browser, although blocking necessary cookies may affect functionality.

If the website uses no cookies or similar technologies requiring consent, no cookie-consent request will be displayed. Server and security logs may still process technical information as described above.

9. Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, use, disclosure, alteration, loss, or destruction.

These measures include access restrictions and appropriate arrangements with service providers.

Web3Forms states that submissions are encrypted in transit using HTTPS/TLS and encrypted at rest in its AWS-hosted database. These measures concern its service and do not imply that every copy held by email or other providers has identical protection.

No website or information system can guarantee absolute security.

10. Your rights

Subject to the conditions and exceptions under applicable law, you may:

  • Request access to your personal data and a copy of it, including information about its source where applicable.
  • Request correction of inaccurate or incomplete data.
  • Request deletion, destruction, or anonymization.
  • Request restriction of processing.
  • Request data portability where applicable.
  • Object to processing where the law provides that right, including direct marketing.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with Thailand’s Personal Data Protection Committee Office.

To exercise your rights, email support@k-khai.com. We may request information reasonably necessary to verify your identity and clarify your request.

We will respond within the period required by applicable law. If we cannot fulfil a request, we will explain the applicable reason.

11. External links

Our website may link to third-party websites or services. Their processing of personal data is governed by their own privacy notices. Please review those notices before providing information to them.

12. Changes to this notice

We may update this notice to reflect changes in our activities, technology, or legal requirements.

The current version will be published on our website with its updated date. Where required, we will provide additional notice or obtain consent before implementing relevant changes.